Western Governors University was facing student management challenges due to a rapid growth state and was looking for a BPM solution that could incorporate human tasks with automated processes and easily integrate within their existing propriety systems.  The case study, which can be found at http://www.bitpipe.com/detail/RES/1281041821_233.html, examines the university's decision to select a model-driven BPMS over a set of non-integrated tools as the foundation for its SOA orchestration and architecture.